Day: April 2, 2018

A new SAP S/4HANA version or feature pack stack (FPS) has been released.  You want to know all the new or enhanced apps so you can decide whether and when to upgrade to the target release/FPS.  In this blog you will find out how to find the most recent new and enhanced apps for SAP S/4HANA Cloud or SAP S/4HANA in the Fiori Apps Library.

For those of us working with customers implementing SAP S/4HANA Cloud or SAP S/4HANA, a common question we receive from customers, partners, and project managers, is how to find the new and enhanced Fiori apps. This question frequently comes just after the latest Cloud Release, SAP S/4HANA version or feature pack (FPS) has just been released.

You can find the most recent new and enhanced apps in the Fiori Apps Library. In the Fiori Apps Library there is a specific filter for finding New Apps and Enhanced Apps in the current release. You can use this filter in both the Detail View and in the List View.

IMPORTANT: The technique described in this blog is limited to finding the new and enhanced apps added by the most recent SAP S/4HANA version/FPS or SAP S/4HANA Cloud release.  In an upcoming blog you will find out how to identify the delta of new apps between your current release and your target release.

How to Find the Most Recent New and Enhanced Apps

Start on the Fiori Apps Library Home Page.

Next select the main filter Fiori Apps for SAP S/4HANA.

IMPORTANT: If you are finding apps for SAP S/4HANA Cloud still start this way, you can swap the filter to the correct Product Suite in the next step.

Adjust the filter by selecting the filter icon (as usual across SAP solutions,  the filter icon looks like a funnel).

You will see there are already has some filters selected.  The Product Suite filter is defaulted SAP S/4HANA.  While the UI Technology filter selects all the different Fiori UI types by framework.

IMPORTANT: If you are looking for new and enhanced apps in SAP S/4HANA Cloud, at this point you can expand the Product Suite filter and select SAP S/4HANA Cloud instead of SAP S/4HANA.

Expand the filter What’s New?

Select New Apps and Enhanced Apps and then press ok.

Press Ok on the main filter dialog to close the filter dialog.  The filter will then be applied to the apps.

Notice the stars against the different apps.

* New apps are marked with a blue star.
* Enhanced apps are marked with a grey star.

Finally if you want to download the list of New and Enhanced apps:

* Use the Select All option (you find this at the top of the Apps list) to select all the new and enhanced apps
* Swap to List View mode (you find the Detail View/List View toggle in the footer bar)
* Check the Apps list is showing the Current Selection (if not just use the dropdown next to the Apps count to swap to the current selection).
* Press the Download option

And then you can use that list for your discussions with your sponsor, stakeholders, and your project team!

Becoming a SAP Fiori for SAP S/4HANA guru

You’ll find much more on our SAP Fiori for SAP S/4HANA wiki

Brought to you by the S/4HANA RIG http://bit.ly/2pZ4VoT #SAP #SAPCloud #AI

Manufacturers of industrial equipment are facing major challenges in aftermarket service. Customers have increasingly higher expectations for the Overall Equipment Efficiency (OEE) and are asking manufacturers for a guarantee of excellent performance. Often, an OEE target is defined in a service contract. On one hand this is good for the manufacturer when looking at long-term customer retention – but on the other hand, this creates the challenge of ensuring this OEE through perfect service.

Manufacturers are also facing new competitors in service. Previously, it was natural that the equipment manufacturer also provided equipment-related services like maintenance or repair. Now, new competitors are arising such as: other manufacturers who now offer multi-brand equipment services, service providers, and the customers’ own maintenance departments.

Fortunately, new technologies are now available to help industrial equipment manufacturers in optimizing their service – but they must be proactive in leveraging and integrating these technologies into their processes. With that, each service employee will have a “Super Brain”.

Let’s put ourselves into the shoes of Sally, a service employee working for a manufacturer of complex machines, who exemplifies the concept of a “Super Brain”. It goes like this:

Sally is responsible for many machines, all running on different customer sites. Through IoT she monitors her machines remotely and has a comprehensive view on their condition and health. Predictive maintenance allows her to look into the future by notifying her of potential issues that might jeopardize the OEE. She doesn’t have to wonder what needs to be done to prevent these issues – as cognitive capabilities will provide her the right recommendations based upon learnings from the past, the knowledge of thousands of engineers, and dependencies and patterns a human being wouldn’t recognize.

Sally only needs to select the recommendation provided by the system. For example, Sally is alerted that a spare part needs to be exchanged on the machine to prevent an issue. She then prepares this field service job – ensuring that the right field service technician will be on site at the right time equipped with the right parts and tools.

Sally selects Tom as the best suited technician to exchange parts. Tom then travels to the customer’s site, leveraging a mobile app that provides him with all the information that he needs to do his job most efficiently. Upon inspecting the machine, Tom identifies more issues and gets support through cognitive capabilities that tell him how to best fix them. After successfully completing the job, Tom provides his valuable feedback and learnings. This input is used by the cognitive capabilities to improve future recommendations.

The result: a perfectly prepared and executed field service job that prevented an issue and thus resulted in an optimal OEE of the machine. All of that through good service employees, an end-to-end field service software solution, and the “Super Brain” – cognitive advisors and services.

Is this story too good to be true? No! It can be made reality: with the new IBM Cognitive Field Services (CFS) solution. CFS is based on innovative solutions from IBM and SAP including SAP® Leonardo, SAP Cloud Platform, SAP Hybris as well as IBM Cognitive Advisors and Services, to prescriptively and more accurately prioritize the right services based on machine learning. This all builds on SAP S/4HANA® and deep industry insights from IBM Services and the SAP industry business unit.

Learn more about this solution here:

SAP News Center

Digital Transformation with IBM and SAP

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Ulf Guttmann

Ulf Guttmann focuses on solution management and go-to-market for SAP’s Industrial Machinery and Components Business Unit. With over 26 years of SAP experience, Guttmann is well versed in the aftermarket service, enterprise asset management, and IoT solution areas. http://bit.ly/2ImhBwC #SAP #SAPCloud #AI