Author: admin

ICYMI: I am a fan of what WordPress has done for the online world. I feel like it has enabled a lot of folks to take some control over their web presence, and in some situations even made programmers out of business people who never thought that is what they’d end up doing. Even with all the positive benefits of WordPress, it has had some significant negative side effects which I think warrant us to begin looking beyond the existing ecosystem–something I’m hoping the headless CMS, and static website movement can help fuel. I’m not anti-WordPress, but I think the movement has run its course, and we can do better when it comes to helping folks take control over their web presence, as well as avoid much of the security challenges we experience as a result of WordPress.

If you aren’t familiar with the concept of headless, it is just about doing APIs, but centered around the end deliverable–the application. Headless focuses on decoupling content for use in apps, websites, or any other data-driven projects, allowing content to be created and managed independently from where it’s used. To us API-aware folks this is how All applications should behave, but I feel like the headless CMS concept is an important API gateway for business users who have drunk the WordPress kool-aid, and are looking to do more with their CMS, and break free of some of the challenges of operating exclusively in a WordPress state of mind. https://goo.gl/UxTzPe #DataIntegration #ML

ICYDK: OpenAPI definitions, formerly known as Swagger files, allow developers to specify the operations and metadata of their APIs in machine-readable form. This enables them to automate various processes around the API lifecycle.

We’ve already covered 5 reasons you should use OpenAPI/Swagger for your APIs on this blog. If you are convinced now that OpenAPI is something you want to get your hands dirty with, you have come to the right place! https://goo.gl/H9qfmJ #DataIntegration #ML

In the Mule Batch series, we looked at the batch processing capabilities of Mule ESB 3. At the time of writing this post, Mule 4 was already available as a Release Candidate version.

Mule 4 offers huge improvements and changes to Mule 3, such as the introduction of DataWeave 2.0, Reusable Streaming, improved processing strategies, operation based connectors, and much more. Mule 4 also has some changes to the way batch jobs were implemented in Mule 3. In this post, we will look at batch processing in Mule 4. https://goo.gl/C9CR9q #DataIntegration #ML

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With Expert Chat and Schedule an Expert, SAP offers two live support channels to help you get answers to product-related questions even faster. Learn how easy you can access both channels in SAP ONE Support Launchpad.

Expert Chat is SAP’s live chat function that connects you to SAP technical support experts, instantly. This service is best when you need immediate technical support. For an individual call, use SAP’s new live channel, Schedule an Expert, and book your one-on-one 30-minute Skype meeting three business days in advance.

You can access Schedule an Expert and Expert Chat from SAP ONE Support Launchpad. Recently, new channel access points have been added to SAP ONE Support Launchpad. Read below for an overview of the several channel entry options.

Entry option 1: Add the tiles to your SAP ONE Support Launchpad home screen

For easy and quick access to the channels, add the respective tiles to your personalized home screen in SAP ONE Support Launchpad. Watch this video to learn how to add the tile or read the steps below:

* Open SAP ONE Support Launchpad and click on the Personalize button in the upper left corner
* Scroll down to the Miscellaneous section and find the Schedule an Expert and the Expert Chat tiles
* Click the “+” button to add the tile to your personalized home screen and return to your My Home screen (by clicking the home button in the upper left corner)
* On your personalized My Home screen, click the tiles to bring you to the Expert Chat or the Schedule an Expert landing pages

Entry option 2: Access the channels through the “Contact Us”-menu in SAP ONE Support Launchpad’s footer bar

In SAP ONE Support Launchpad, click the “Contact Us”-button in the Launchpad’s footer bar. You will see an overview of channels. Under “Technical Help”, click “Expert Chat” or “Schedule an Expert” to contact SAP Support for your product-related, technical questions.

„Contact Us“-menu in SAP ONE Support Launchpad‘s footer bar.

Entry option 3: Carry out a search in the Launchpad’s database

When you are in search for problem resolution and you carry out a search in SAP ONE Support Launchpad’s database using the search bar, click the “Schedule an Expert”- or “Expert Chat”-button in the upper area. You will be guided to the respective landing pages.

 

Entry option 4: Access within the process of submitting an incident

Another option to access the two live channels is while you are going through the incident submission process. Instead of creating an incident, you can contact SAP Support immediately by using Expert Chat or book your appointment with an SAP engineer by using Schedule an Expert.

First, click on the “Find a Solution”-tile in SAP ONE Support Launchpad as you would create a normal incident.

The new functionalities are built into the incident submission process. You will then find an enhanced user interface showing the two new live channels in the below area. Simply access the live channels from there.

Both channels, Expert Chat and Schedule an Expert, are available for all support levels and connect you to the same SAP engineers that you would create an incident with – but provide quicker and more efficient issue resolution. You can use both services for no additional charge as an alternative to creating a normal incident.

Learn more

Expert Chat

* Watch the Expert Chat video
* Visit the Expert Chat landing page

Schedule an Expert

* Watch the Schedule an Expert video
* Visit the Schedule an Expert landing page http://bit.ly/2jV3RlD #SAP #SAPCloud #AI